It is our intent to partner with our clients in a proactive manner in order to effectively manage floor covering requirements.  In order to accomplish this we must:

·         Understand the needs of our clients

·         Establish an effective service plan

·         DELIVER  on our promise

 

RSI continues to provide educational opportunities for Sales Account Managers by encouraging participation in seminars, classes and touring manufacturing facilities. We further encourage our sales account managers to accompany our Quality Assurance Manager on field visits.

 

We have implemented a training curriculum for our installers as part of continuing education. This begins on the first day of employment through their five year anniversary. The training includes various seminars on new product and installation methods for vinyl, carpet, laminate and VCT tile.

RSI values its employees and customers. As a corporation we are committed to excellence and dedicated to providing the highest form of customer service.  - Our word is our bond.